by Trish Springsteen | Apr 25, 2010 | Communication, Public Speaking
Any kind of communication is a two way street. You talk; I listen, then I talk and you listen is the way it is supposed to go. It is only by listening to others that we get to know them and understand their point of view.It is such a simple truth that you would wonder...
by Trish Springsteen | Apr 20, 2010 | Communication, Public Speaking
I love books; I don’t think that there is anyone who knows me that would argue with that! And I really love old books; especially the feeling that comes with picking up a book over a hundred years old with a real sense of all those who have loved and cherished...
by Trish Springsteen | Mar 24, 2010 | Business, Communication, Public Speaking, Women in Business
As a member of Gaythorne Toastmasters Club I was given the opportunity yesterday and today to share my love of debating and public speaking with Madonna King on the ABC radio. I was asked to share debating tips prior to the Health Care Debate between Mr Rudd and Mr...
by Trish Springsteen | Mar 10, 2010 | Communication, Public Speaking
During a recent meeting the topic of customer service reared its head again. We had just returned from Sydney and were bemoaning the fact the customer service was no better in Sydney than it had been in Melbourne. Perhaps it’s just the coffee shops we go to or as it...
by Trish Springsteen | Feb 24, 2010 | Business, Communication, Leadership, Public Speaking, Women in Business
From my perspective the underlying issue that never changes and links both leaders and managers is communication. Regardless of how you define a leader or how you define a manager the basic issue is how they communicate between each other, to superiors and to staff....
