by Trish Springsteen | Sep 9, 2008 | Communication, Public Speaking
“Fie, fie upon her! There’s language in her eyes, her cheek, her lip.Nay her foot speaks; her wanton spirits look out at every joint and every motive in her body.” ~ William Shakespeare : Troilus and CressidaWell it may not be quite so bad as Shakespeare describes,...
by Trish Springsteen | Aug 29, 2008 | Business, Communication
Some people wonder why they need communication training when they have talking since they were knee high to a grasshopper. But communication is more than words; and even though we may not be conscious of the non-verbal aspects of our communication, what we do has just...
by Trish Springsteen | Aug 11, 2008 | Business, Communication, Public Speaking
We all have heard the saying … “never assume because you make an ass out of you and me.. easier said than done. Too often we do assume. We assume we have heard correctly and jump in to answer the question we think we heard and not the one that was asked.We assume that...
by Trish Springsteen | Jul 21, 2008 | Business, Communication
With apologies to all those working in advertising out there! Over the weekend I was involved in a discussion about ‘who were the best communicators?’ We ruled out doctors and lawyers, as we decided that laymen should have at least a fighting chance at understanding...
by Trish Springsteen | Jun 29, 2008 | Communication
I am sure that I am not the only one that finds it very difficult to get back into work mode after a holiday. However loins have been girded and work is underway; and the blog is back.But forgive me if I indulge in a little holiday reminiscing. The problem with being...
