by Trish Springsteen | Sep 7, 2008 | Business, Communication
…the communication climate that is! How would you describe your most important relationships? Is your relationship with your partner ‘Fair and Warm’? Or ‘Stormy, with predictable Gales”? What about your relationship climate at work – is it sometimes “Cold and Rainy’...
by Trish Springsteen | Sep 4, 2008 | Business, Communication, Leadership
Communication between managers and their subordinates is supposed to be the life-line of any company. Accurate feedback from your employers as to the effects and implications of proposed changes is essential to ensure that decisions made are effectively...
by Trish Springsteen | Sep 2, 2008 | Personal Development
How do you define yourself? What values are important to you?Here is an exercise that we sometimes use in our self-development courses. Take a blank sheet of paper and make a list of 10 words that describe the most important aspects of who you are. Some items may be...
by Trish Springsteen | Sep 2, 2008 | Business, Communication
Recently I read of a married couple who were walking through the shopping centre. The wife was explaining to her husband why a certain brand was more beneficial than another, when her husband jumped in to recommend a third brand. The wife never acknowledged his input...
by Trish Springsteen | Aug 29, 2008 | Business, Communication
Some people wonder why they need communication training when they have talking since they were knee high to a grasshopper. But communication is more than words; and even though we may not be conscious of the non-verbal aspects of our communication, what we do has just...
