The super negotiators

I have noticed that there are a number of workers beginning to call for pay rises at the moment. Let me tell them that if you want to achieve your aims you need my six year old granddaughter on your side! Have you noticed that children are the best negotiators?They...

What Were You Thinking?

You would think that being a communication trainer I would be switched on to listening techniques – awake and alert and listening with might and main. Er … not always.Sometimes the external factors are so overwhelming that even someone conscious of the importance of...

What a waste of time!

I attended a business meeting over the weekend; actually I attended two! One was business like and well run, decisions were made and responsibilities delegated … the other was a waste of time.You know there are some meetings that should be held, and others that are a...

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