by Trish Springsteen | May 22, 2008 | Business, Communication
“I like work: it fascinates me. I can sit and look at it for hours” Jerome K. Jerome – from Three Men in a Boat 1889When asked about happiness, Sigmund Freud’s response was “Work and Love” so I suppose if you love your work you’ve got it made!For a lot of us work is...
by Trish Springsteen | May 20, 2008 | Business, Communication
When we start a new job, after worrying about what we will have to do – that is the practicalities of the job – the next major worry is sure to be “What will the people be like?” Much of the stress arising from work comes from the relationships we form at our work...
by Trish Springsteen | May 18, 2008 | Business, Communication, Leadership
There are a number of factors that can affect the way we view our job and our workplace. There maybe task related problems; unavoidable delays, misunderstanding and of course difficult customers; and what about finding out that someone less qualified actually earns...
by Trish Springsteen | May 15, 2008 | Business, Communication
If you have recognised a tendency in your team to put group harmony above critical decision making, what steps can you take to prevent this turning into the dread disease of “groupthink’?There needs to be a change in process and a more robust attitude to differing...
by Trish Springsteen | May 13, 2008 | Business, Communication, Leadership
A team that prides itself on its ability to get along and on its lack of conflict can be in danger of falling into a “groupthink” mindset. This means that critical thought is discouraged, and members of the team can censor themselves by not bringing forward differing...
