Fear of public speaking, known as Glossophobia, ranks high on the list of common fears. In some rankings, it even takes the second spot, just after the fear of flying. Surprisingly, more people admit to fearing public speaking over the fear of death itself. This...
In the world of communication training, where perfection is the goal, the team at Trischel has seen it all. With years of experience under their belts, they’ve learned the hard way, making almost every communication mistake imaginable. But it’s precisely...
Dealing with a difficult customer can be a challenging task, but it’s essential to understand what constitutes a “difficult customer.” In essence, a difficult customer is someone whose behavior causes issues, and mastering the art of dealing with...
Do you ever find yourself frustrated with your job or workplace? Whether it’s task-related issues, unavoidable delays, misunderstandings, difficult customers, or the disheartening realization that someone less qualified earns more than you, workplace challenges...
If you’ve spent some time in leadership positions, you’ve likely experienced a roller-coaster ride of changing ideologies and practices. Over the past couple of decades, corporate and organizational leadership training predominantly emphasized managerial...
